Maintains a consistent, regular attendance record.Adheres to all cashiering responsibilities.Receives payment from food and beverage customers in a prompt and courteous manner.Listens to, evaluates and assures control of customer grievances.Maximizes cost effectiveness within the Restaurant by ensuring compliance with established budget, labor and Restaurant benchmarks.Assists Restaurant Manager in reviewing and approves all recommendations and suggestions to hire, transfer, suspend, promote, discharge, evaluate, assign and discipline all Team Members in a fair and equitable manner.Ensures Restaurant floor operations are run in a smooth, efficient manner to ensure customer satisfaction.Assists Restaurant Manager in scheduling, evaluating and training of the Team Members, ensuring staff’s compliance with all customer service standards. Assists Restaurant Manager in enforcing performance standards, policies, and procedures in accordance with the Company’s expectations.In absence of the Restaurant Manager, performs and is responsible for the duties of the Restaurant Manager. Assists the Restaurant Manager in ensuring maximum customer service and satisfaction by orchestrating through the Team Members, production of quality food and high standards of service.
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